We have all been there. You have studied the grammar, you know the vocabulary, and you can follow a Netflix show with the subtitles off. But then, it happens.
We have all been there. You have studied the grammar, you know the vocabulary, and you can follow a Netflix show with the subtitles off. But then, it happens.
Negotiation isn’t just about the numbers; it’s about the nervous systems in the room.
When a conflict arises or a price point is challenged, your “Technical Brain” wants to talk logic. But your “Survival Brain” usually picks an animal.
In our SSBL (Situation & Scenario Based Learning) sessions, we see leaders sabotage high-stakes deals every day because they lack awareness of their default stress response.
“I feel like a different person when I negotiate in English.
“They are just very blunt.”
“They are being evasive.”
“They don’t seem to have an opinion.”
Read MoreI have just finished reading a gift I was given for Christmas: Never Split the Difference by Chris Voss.
Voss was the lead international kidnapping negotiator for the FBI.